Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you use our web app:

1. Contact Information: such as your name, email address, and telephone number.
2. Usage Information: such as your IP address, browsing activity, and geolocation data.
3. Communications: any communication you send to us, such as feedback or inquiries.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

1. To provide and maintain our web app's functionality.
2. To communicate with you regarding your inquiries or feedback.
3. To improve our web app's performance, features, and user experience.
4. To analyze usage trends and personalize content for our users.
5. To enforce our terms of service and protect our rights or property.

3. Legal Basis for Processing Personal Information

Under the GDPR, we process your personal information only if we have a lawful basis to do so. Our legal basis for processing personal information includes:

1. Your consent: when you have given us explicit consent to process your personal information.
2. Performance of a contract: when processing is necessary for the performance of a contract with you.
3. Legal obligations: when processing is necessary for us to comply with the law.
4. Legitimate interests: when we have a legitimate interest in processing personal information, and that interest is not overridden by your privacy rights.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our web app, such as cloud hosting or email services. These third-party providers are required to maintain the confidentiality and security of your personal information.

5. International Transfers

If you use our web app outside of the EU, your personal information may be transferred to and stored in a country with different privacy laws. In such cases, we will ensure appropriate safeguards are in place to protect your personal information.

6. Security of Information

We implement reasonable security measures to protect the personal information we collect. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. When no longer required, we will delete or anonymize your personal information.

8. Your Rights

Under the GDPR, you have certain rights with respect to your personal information, including the right to access, rectify, restrict, or erase your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes through our web app or by other means.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@presence.chat.